No, you do not need to have the widget for this to work and the widget does not need to be installed on the site. The messages that come in will send an email / SMS alert to the new lead / conversation and then the inbox under contacts is where they will live.
In order to use only the text to landline feature, do you need to install the website widget? Print
Created by: Cece
Modified on: Thu, 4 Mar, 2021 at 12:53 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.